Privacy Policy

This Privacy Policy explains how [Legal entity name] ("SDVsolution", "we") collects, uses and protects personal data when you use our website and Service.

1. Data we collect

• Account data: name, work email, company, role.
• Usage data: log data, device/browser, feature usage and diagnostics.
• Payment data: processed by our payment processor (e.g., Stripe); we receive limited billing metadata, not full card numbers.
• Customer Data: the requirements and engineering content you create; processed on your behalf to provide the Service.
• Cookies: essential cookies for sign-in and, with consent, analytics.

2. How we use data

To provide, secure and improve the Service; to process subscriptions and billing; to communicate with you; to comply with law; and to prevent abuse.

3. Legal bases (GDPR)

Where GDPR applies, we process personal data on the bases of contract performance, legitimate interests, consent (e.g., analytics cookies) and legal obligation.

4. Sharing & subprocessors

We share data with vetted subprocessors that help us run the Service, for example: payment processing (Stripe), cloud hosting/CDN, email delivery, and analytics. We do not sell personal data. A current subprocessor list is available on request.

5. Customer Data & confidentiality

Customer Data is yours; we act as processor and use it only to provide the Service and per your instructions. Source material you upload is treated as confidential.

6. Retention

We keep personal data for as long as your account is active and as needed for legal, accounting or security purposes, then delete or anonymize it. Customer Data is available for export for a limited period after termination.

7. Security

We use technical and organizational measures such as encryption in transit, access controls and logging. No method is 100% secure; we work to protect your data and notify of breaches as required by law.

8. International transfers

Data may be processed in countries other than yours; where required we use appropriate safeguards (e.g., Standard Contractual Clauses).

9. Your rights

Depending on your location you may have rights to access, correct, delete, port or restrict your personal data, and to object or withdraw consent. To exercise them, contact us. California residents have rights under the CCPA/CPRA, including no sale of personal information.

10. Cookies

We use essential cookies for authentication and, with consent, analytics cookies to understand usage. You can control cookies in your browser.

11. Children

The Service is for business use and not directed to children under 16; we do not knowingly collect their data.

12. Changes

We may update this Policy; material changes will be notified and the "Last updated" date revised.

13. Contact

Privacy questions or requests: privacy@sdvsolution.com. Security matters: security@sdvsolution.com.